Terms and Conditions
Effective Date: 27-03-25
Welcome to MRO Procurement Solutions. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Definitions
“Company” refers to MRO Procurement Solutions.
“User” refers to any individual or entity that accesses or uses our website and services.
“Services” refer to all procurement, supply chain, and related solutions provided by MRO Procurement Solutions.
2. Use of Website and Services
Users must be at least 18 years old to use our services.
You agree to use our website and services for lawful purposes only.
Unauthorized use of our website may give rise to a claim for damages or be a criminal offense.
We reserve the right to refuse service to anyone for any reason at any time.
3. Account Registration
Some services may require account registration.
You are responsible for maintaining the confidentiality of your account information.
You must notify us immediately of any unauthorized use of your account.
4. Pricing and Payments
All prices for our services and products are subject to change without prior notice.
Payments must be made in full before services are rendered unless otherwise agreed upon.
We accept multiple payment methods as listed on our website.
Late or missed payments may result in the suspension or termination of services.
5. Order Processing and Delivery
All orders are subject to availability and confirmation.
Estimated delivery times are provided for reference and are not guaranteed.
We are not responsible for delays caused by third-party suppliers or logistics providers.
6. Returns and Refunds
Returns are only accepted if the product is defective or incorrect.
Refund requests must be made within 45 of receipt of the product.
Refunds will be processed within 10-15 after approval.
Customized or special order items are non-refundable.
7. Intellectual Property Rights
All content on this website, including text, graphics, logos, and images, is owned by or licensed to MRO Procurement Solutions.
Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
8. Limitation of Liability
MRO Procurement Solutions is not responsible for any indirect, incidental, or consequential damages resulting from the use of our services.
We do not guarantee that our services will be error-free or uninterrupted.
Our liability is limited to the amount paid for the specific service or product.
9. Third-Party Links and Services
Our website may contain links to third-party websites for additional information.
We are not responsible for the content, policies, or practices of third-party websites.
Your interactions with third-party services are at your own risk.
10. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy.
We collect, store, and use personal data in accordance with legal requirements.
11. Termination
We reserve the right to terminate or suspend any account or service for violating these terms.
Upon termination, your access to our services will be revoked immediately.
12. Changes to Terms and Conditions
We may update these terms at any time without prior notice.
Continued use of our services after changes are posted constitutes acceptance of the new terms.
13. Governing Law
These terms are governed by and construed in accordance with the laws of India.
Any disputes shall be resolved in the courts of Ahmedabad, Gujarat, India.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.